Frequently Asked Questions

Yes, completely free. There are no fees, no subscriptions, and no in-app purchases. All games are free to play at any time.

No. Pokies Bay Social is a free social gaming site. Virtual coins, points, and tokens have no monetary value and cannot be exchanged for cash, prizes, or anything of value. This is entertainment only.

Our games are designed for adults aged 18 and over. We ask you to confirm your age on your first visit to make sure the site is appropriate for you.

Your virtual balances are saved locally in your browser using browser storage. They stay on your device and are not linked to any account or server.

No problem. You can reset your balance at any time from within each game. Virtual coins are just for fun — there is no cost or consequence to starting fresh.

No. All games are fully playable without registering. The Register and Log In options are available but not required to enjoy any game on the site.

Currently, the Register and Log In forms are visual previews only. No account data is stored, submitted, or processed. Games can be played freely without any account.

Yes. All games and pages are designed to work well on smartphones and tablets, as well as desktop and laptop computers.

Game results are generated in your browser for entertainment purposes. They are not connected to real-money gambling systems and do not represent certified gambling odds.

You can reset your progress within any game using the reset option in that game. You can also clear all local site data by going to your browser settings and clearing stored data for this site.

You can get in touch via the Contact page. Please describe the issue and which game or page you were using.

We take responsible play seriously. If you feel your gaming is affecting your wellbeing, please visit our Responsible Play page for free support services available in New Zealand, including the Gambling Helpline on 0800 654 655.